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Cookie Policy

Last Updated:

APro Services Ltd ("we", "us", or "our") is committed to protecting your privacy and being transparent about how we use cookies and similar technologies on our website www.aproservices.co.uk (the "Website").

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences. This policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them
  • First-party cookies: Set by the website you're visiting
  • Third-party cookies: Set by a domain other than the one you're visiting

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • To enable essential website functionality
  • To understand how visitors use our website and improve user experience
  • To remember your preferences and settings
  • To analyze website performance and traffic
  • To deliver relevant content and marketing communications (with your consent)

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are necessary for the website to work.

Cookie Name Purpose Duration
cookie_consent Stores your cookie consent preferences 12 months
session_id Maintains your session state across pages Session

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if error messages are received. This helps us improve how our website works.

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users and tracks website usage 2 years
_gid Google Analytics Distinguishes unique users 24 hours
_gat Google Analytics Throttles request rate 1 minute

3.3 Functional Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, personalized features.

Cookie Name Purpose Duration
user_preferences Stores user preferences and settings 12 months
language Remembers your language preference 12 months

3.4 Targeting and Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Cookie Name Provider Purpose Duration
_fbp Facebook Tracks visits across websites for advertising 3 months
IDE Google DoubleClick Serves targeted advertisements 13 months

4. Third-Party Cookies

We use services from trusted third-party providers that may set cookies on your device when you visit our website. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Google Fonts: For web font delivery
  • Cloudflare: For content delivery and security
  • Social Media Platforms: For social sharing functionality (LinkedIn, Facebook, Twitter)

These third parties have their own privacy and cookie policies. We recommend reviewing their policies:

5. Your Cookie Choices and Rights

5.1 Managing Cookie Preferences

When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by:

  • Clicking the "Cookie Settings" link in the footer of our website
  • Adjusting your browser settings (see section 5.2 below)

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Notify you when a website tries to set a cookie

Please note that blocking all cookies may impact your experience on our website and prevent you from using certain features.

For more information on managing cookies in popular browsers:

5.3 Opt-Out Tools

You can opt out of certain third-party cookies using these tools:

6. Your Rights Under GDPR and UK GDPR

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation on how we use your data
  • Right to data portability: Request transfer of your data to another service
  • Right to object: Object to processing of your personal data
  • Right to withdraw consent: Withdraw consent for cookie usage at any time

7. Legal Basis for Processing

We process cookie data under the following legal bases:

  • Legitimate interests: For strictly necessary cookies required for website functionality
  • Consent: For performance, functional, and marketing cookies (obtained through our cookie banner)
  • Legal obligation: To comply with applicable laws and regulations

8. Data Retention

We retain cookie data for the duration specified in the cookie tables above. After expiry, cookies are automatically deleted from your device. You can manually delete cookies at any time through your browser settings.

9. International Data Transfers

Some of our third-party service providers (such as Google Analytics) may process data outside the UK and European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Privacy Shield certification (where applicable)

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Displaying a prominent notice on our website
  • Sending you an email notification (if you have subscribed to our communications)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

APro Services Ltd

Farley Road
CR2 7NG
Surrey, United Kingdom

Email: info@activitypro.app

Data Protection Officer: dpo@activitypro.app

13. Complaints

If you are not satisfied with how we handle your personal data or cookies, you have the right to lodge a complaint with the relevant supervisory authority:

UK Information Commissioner's Office (ICO)

  • Website: www.ico.org.uk
  • Telephone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

14. Additional Resources

For more information about cookies and online privacy, visit:

Company Registration: APro Services Ltd is registered in England and Wales.
This Cookie Policy is governed by the laws of England and Wales and complies with the UK GDPR, Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).